Loyalty Management

€60.90


Available for sending in 4/5 days

Product Information

ISBN9780367210724
PublisherTaylor & Francis Ltd
Price (excl. tax)€57.45
Tax€3.45
Price (incl. tax)€60.90
Availability1 unit in external warehouse

Product Description

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From trading stamps to Amazon Prime and Alibaba 88 Membership, they present a fresh take on the tools, strategies and skills that underpin its key significance in marketing today.