The Managed Heart

€39.90


Available for sending in 4/5 days

Product Information

ISBN9780520272941
PublisherUniversity of California Press
Price (excl. tax)€37.64
Tax€2.26
Price (incl. tax)€39.90
Availability4 units in external warehouse

Product Description

In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.