The Jolt Effect

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Product Information

ISBN9780593538104
AuthorsMatthew Dixon, Ted McKenna
PublisherPenguin Putnam Inc
FormatHardcover
Number of pages256
Weight (kg)0.440
Publishing Date20/09/2022
Price (excl. tax)€32.31
Tax€1.94
Price (incl. tax)€34.25
Availability9 units in external warehouse

Product Description

For years, sales expert Matthew Dixon has been busting longstanding business myths. Now in The JOLT Effect, he and co-author Ted McKenna turn their analysis to the vital and growing problem of customer indecision - and offer a shocking new approach that turns conventional wisdom on its head. Drawing on a brand-new study of more than two and a half million sales conversations, they reveal a surprising truth: only by addressing the customer''s fear of failure can you get indecisive buyers to go from verbally committing to actually pulling the trigger.