Customer Relationship Management

€106.90


Product Information

ISBN9781032247441
PublisherTaylor & Francis Ltd
Price (excl. tax)€100.85
Tax€6.05
Price (incl. tax)€106.90
AvailabilityUnavailable

Product Description

This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers.