The Experience

€27.90


Available for sending in 4/5 days

Product Information

ISBN9781119028659
PublisherJohn Wiley & Sons Inc
Price (excl. tax)€26.32
Tax€1.58
Price (incl. tax)€27.90
Availability1 unit in external warehouse

Product Description

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company.