Uncommon Service
€30.90
Available for sending in 4/5 days
Product Information
| ISBN | 9781422133316 |
|---|---|
| Publisher | Harvard Business Review Press |
| Price (excl. tax) | €29.15 |
| Tax | €1.75 |
| Price (incl. tax) | €30.90 |
| Availability | 3 units in external warehouse |
Product Description
Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.