Incident Management for Operations
€42.90
Available for sending in 4/5 days
Product Information
| ISBN | 9781491917626 |
|---|---|
| Publisher | O'Reilly Media |
| Price (excl. tax) | €40.47 |
| Tax | €2.43 |
| Price (incl. tax) | €42.90 |
| Availability | 2 units in external warehouse |
Product Description
This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.