Customer Service for Hospitality and Tourism
€63.90
Available for sending in 4/5 days
Product Information
| ISBN | 9781915097149 |
|---|---|
| Publisher | Goodfellow Publishers Limited |
| Price (excl. tax) | €60.28 |
| Tax | €3.62 |
| Price (incl. tax) | €63.90 |
| Availability | 2 units in external warehouse |
Product Description
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.