Marketing and Customer Loyalty

€99.90


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Product Information

ISBN9783319847924
PublisherSpringer International Publishing AG
Price (excl. tax)€94.25
Tax€5.65
Price (incl. tax)€99.90
Availability1 unit in external warehouse

Product Description

This book analyzes the evolution of marketing and the ways in which marketing actions can be rendered more effective, before setting out a new approach to marketing, termed The Extra Step (TES) in recognition of the importance that it attributes to the final extra step in enhancing the effectiveness of marketing efforts.