Thinking in Services
€41.90
Product Information
| ISBN | 9789063694890 |
|---|---|
| Publisher | BIS Publishers B.V. |
| Price (excl. tax) | €39.53 |
| Tax | €2.37 |
| Price (incl. tax) | €41.90 |
| Availability | Unavailable |
Product Description
We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more important than ever, given how much more we depend on them.