Uncommon Service
€ 30,90
Informação do Produto
| ISBN | 9781422133316 |
|---|---|
| Editora | Harvard Business Review Press |
| Preço (iva excl.) | € 29,15 |
| Imposto | € 1,75 |
| Preço (iva inc.) | € 30,90 |
| Disponibilidade | Indisponível |
Descrição do Produto
Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.