Thinking in Services
€ 41,90
Informação do Produto
| ISBN | 9789063694890 |
|---|---|
| Editora | BIS Publishers B.V. |
| Preço (iva excl.) | € 39,53 |
| Imposto | € 2,37 |
| Preço (iva inc.) | € 41,90 |
| Disponibilidade | Indisponível |
Descrição do Produto
We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more important than ever, given how much more we depend on them.