User Experience in Libraries: Applying Ethnography and Human-Centred Design

€ 42,18


Informação do Produto

ISBN9781472484727
EditoraTaylor & Francis Ltd
Preço (iva excl.)€ 39,79
Imposto€ 2,39
Preço (iva inc.)€ 42,18
DisponibilidadeIndisponível

Descrição do Produto

How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?